Overview
Note: To be able to complete this you will need to be the Administrator on the account.
If you require to upgrade/downgrade your subscription on the probe due to it being captured incorrectly, you will need to complete the following
- Go into Settings > Probes
- Next to your probe under the Subscription column, select the current Subscription you have (i.e. 100 Mbps, 1 Gbps or 10 Gbps)
- A pop-up should now appear with the list of subscriptions available, select the one you're after and then select Change
See Also
How to invite Users and Setup User Permissions
How to update Credit Card details within the Sinefa App
How to add a second (cc) email address to billing emails
How to view and download bills
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