Getting Started - How it Works

Sinefa's Digital Experience Monitoring works by deploying Sinefa agents Endpoints (such as Windows and Mac) or probes in the network (either physical, virtual or cloud network environments).

Sinefa Agents and Probes collect information from the end user to the applications and everything in-between to give an end to end digital experience score with the user at the centre.

Results are sent to the Sinefa App in the cloud. You login to the Sinefa App to view reports and perform system configuration.

Sinefa Agent
Sinefa Agents are available for Windows, Mac and other endpoints. They are designed to collect information across all domains between a user and the application including information on the Endpoint itself, wifi network, local network, internet, security domains and cloud applications. 

Sinefa Probe
Sinefa Probes are available as hardware or software. Software probes can be virtual appliances or linux software. Sinefa Probes are typically installed inline between the switch and firewall/router. Depending on your network topology and how you plan to use Sinefa, there are several deployment options. 

Sinefa App Server 
The Sinefa App is where users login to view reports and configure the system. The system is hosted by default in a public cloud (and is also available for self host in a private cloud).  Login to Sinefa App at app.sinefa.com.

Application Visibility
Sinefa's application reporting requires the Sinefa Probe to monitor traffic by being deployed in-line (or by monitoring data off a span port). 
 

See Setup Application Visibility article for more information.

Network Quality Scoring (NQS)
Sinefa's Network Quality Scoring require 2 or more Sinefa Probes. Tests are run between Probes and results are send back to the Sinefa App. A Sinefa Probe must be deployed at each location you want to run tests. You can also run quality tests against Sinefa's Public Probes.

See this Setup Network Quality article for more information.

What Next?
Sinefa Best Practice Guide
Setup Application Visibility
Probe Networking Set-up
Setup Network Quality