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Changelog

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15 October 2020: 30.6

Platform – Version 30.6

  • [NEW] Endpoint Agent Alerting – Added support for endpoint score alerts.
  • [IMPROVEMENT] Synthetic Testing – Advanced options for web tests now include the option to specify a custom port number and HTTP headers.
  • [IMPROVEMENT] Traffic Shaping – Improved the performance of the shaping reports.

Probe – Version 30.6

  • [IMPROVEMENT] Traffic Shaping –  Improvements to the order in which subnets are matched when using manual links.

Endpoint Agent – Version 1.7

  • [NEW] macOS Endpoint Agent now generally available.
  • [IMPROVEMENT] Improved tracking of user logon sessions.
  • [IMPROVEMENT] Added support for tracking the Wi-Fi PHY mode.
  • [IMPROVEMENT] Removed tracking disk metrics of transient system volumes (Windows only). 

28 September 2020: 30.5.2

Platform – Version 30.5.2

  • [IMPROVEMENT] User Interface – Improvements to the endpoint report charts.
  • [BUG] User Interface / Shaping – Fixed an error where shaping changes are sometimes not able to be saved or applied correctly.

16 September 2020: 30.5.1

Platform – Version 30.5.1

  • [NEW] Endpoint Agent – Support for macOS (BETA) agent – now available for anyone to download on the “Settings -> Endpoints -> Add Endpoint Agent” page.
  • [NEW] Endpoint Agent – Custom Endpoint report menu. Build custom reports in the left-hand menu with predefined filters and time ranges. Reports can be private (or available for all users) and can also be favourited.
  • [IMPROVEMENT] Endpoint Agent – Added VPN awareness for Cisco AnyConnect and Juniper Pulse Secure VPN clients.
  • [IMPROVEMENT] Shaping – Added the ability to filter Virtual Bridges by Application Groups.
  • [IMPROVEMENT] User Interface – Improvements to Dark Mode.
  • [BUG] Endpoint Agent – Fixed an issue where some charts showed squiggly lines.
  • [BUG] Path Monitoring – Fixed an issue where DSCP values reported on IPv6 hops were incorrect.

Probe – Version 30.5.1

  • [BUG] Traffic Visibility – When processing NetFlow packets, added a fix to handle non-NetFlow packets correctly.
  • [BUG] Synthetic Testing – Fixed an issue that may cause some tests to stop testing.

Endpoint Agent – Version 1.6.7

  • [IMPROVEMENT] Added support for sample buffering and retransmission.
  • [IMPROVEMENT] Updated the path monitoring module to include the new improvements.
  • [BUG] Resolved an issue where the agent stops reporting data following a network interruption.
  • [BUG] Resolved an issue where the agent failed to reconnect after an account migration.

31 August 2020: 30.5

Platform – Version 30.5

  • [NEW] Endpoint Agent – Added a new 'Applications' report to the Endpoint section to assist with troubleshooting application performance issues.
  • [IMPROVEMENT] Endpoint Agent – Improved filtering, grouping and correlation capabilities in the Endpoint reports.
  • [IMPROVEMENT] Endpoint Agent – Added support for agent-side buffering of samples (missed samples can be resent in the case of network or service interruption).
  • [NEW] Application Map – Define application dependency maps to visualise the status of different parts or dependencies of an application.
  • [IMPROVEMENT] Path Monitoring – Added support for MPLS information, DSCP information and city-precision geolocation for each hop in the path.
  • [IMPROVEMENT] Path Monitoring – Improved handling of high latency outliers caused by artificially delayed ICMP responses.
  • [IMPROVEMENT] Shaping Reporting – Auto-generate default link names and provide the option to specify a link name for manual links.
  • [IMPROVEMENT] Shaping Configuration – Added support for multiple local and remote subnets when configuring manual links.
  • [BUG] Alerting – The "Quality: Loss" alert was reporting incorrect loss on some occasions.

Probe – Version 30.5

  • [NEW] Added support for the new “application map” feature.
  • [IMPROVEMENT] Updated the path monitoring module to include the new improvements.
  • [IMPROVEMENT] Added support for “multiple local and remote subnets” shaping improvement.

Endpoint Agent – Version 1.6

  • [IMPROVEMENT] Added support for sample buffering and retransmission.
  • [IMPROVEMENT] Updated the path monitoring module to include the new improvements.

24 August 2020: 30.4.3

Platform – Version 30.4.3

  • [IMPROVEMENT] Test metrics now include colors and threshold lines to show why a test’s score was impacted and when the breach occurred. In a future release, these thresholds wills be customizable per test and/or endpoint or group.
  • [IMPROVEMENT] The Endpoint user experience chart can now be zoomed in. Doing so will update the entire endpoint report using the newly selected time range.
  • [BUG] Fixed an issue where on-demand PDF reports send via email were not been delivered.

17 August 2020: 30.4.2

Platform – Version 30.4.2

  • [IMPROVEMENT] Updated reporting of synthetic tests in the Endpoint report. Layer 3 test results are still reported in the existing "Internet" section, however, layer 7 test results are now reported in a new "Applications" section. Tests are now represented as clickable boxes with spark charts, colors and scores for each test. This makes it easier to see a snapshot of all tests, rather than using the existing dropdown to pick one test at a time.
  • [IMPROVEMENT] Added a new "Applications" icon to the service domain chain in the Endpoint report, showing the average score (and color) of all application (layer 7) synthetic tests.
  • [IMPROVEMENT] The Endpoint "Local Network" report now indicates when a VPN connection was active. The service domain chain also shows a "lock" icon on the endpoint when a VPN is connected.

10 August 2020: 30.4.1

Platform – Version 30.4.1

  • [IMPROVEMENT] Added support for geolocation override. It is now possible to define a list of public IP addresses or subnets along with a physical address to override the location detected using IP based geolocation. This is helpful where there are users with endpoint agents working from sites or locations where the geolocation information is incorrect or not granular enough.
  • [IMPROVEMENT] Added support for plotting per-endpoint user experience trends over time.
  • [IMPROVEMENT] Added local IP address information to the Endpoint LAN report.  
  • [IMPROVEMENT] Improved loss detection in path reports.

30 July 2020: 30.4.0

Platform – Version 30.4.0

  • [NEW] Added a new default Endpoint dashboard. All new and existing accounts will have this dashboard created automatically.
  • [IMPROVEMENT] Added the ability to alert on all application performance metrics. See this article for more information about all the metrics that can be alerted on: https://community.sinefa.com/hc/en-us/articles/201113257
  • [IMPROVEMENT] Updated layer 7 signature and protocol definitions resulting in 100+ new applications.
  • [BUG] Fixed an issue where per-hop country details were not displayed on path tests conducted by endpoint agents.

Probe – Version 30.4.0

  • [IMPROVEMENT] Updated the alerting engine to evaluate the new application performance alerting metrics.
  • [IMPROVEMENT] Added the ability for customers that self-host the Sinefa platform to specify default configuration to be applied to probes upon initial registration.
  • [BUG] Fixed an issue where some tests from probes would stop reporting results.

 22 July 2020: 30.3.1

Platform – Version 30.3.1

  • [IMPROVEMENT] Added full support for UI branding for self-hosted environments.
  • [BUG] Fixed an issue where read-only users could not correctly reset their own login password.
  • [BUG] Fixed an issue where read-only users could not download some PDF reports.
  • [BUG] Fixed an issue on the Tests report where endpoint agent filters were incorrectly applied as probe filters.
  • [BUG] Fixed an issue where tests to some Azure public probes were failing.

Probe – Version 30.3.1

  • [BUG] Fixed an issue where manually defined shaping links were not applied correctly.

16 July 2020: 30.3.0

Platform – Version 30.3.0

  • [NEW] Added support for endpoint agent tagging and grouping. Endpoint agents can be tagged and these tags can be used in test definitions – see https://community.sinefa.com/hc/en-us/articles/360051835113 for more information.
  • [IMPROVEMENT] Added support for more precise shaping configuration when defining shaping links manually.
  • [IMPROVEMENT] New account signups now require a verified email address prior to creating the account.
  • [BUG] Fixed an issue where some PDF reports were not generated correctly. 

Probe – Version 30.3.0

  • [NEW] Added support for Google cloud (GCP) native probes.
  • [IMPROVEMENT] Added some missing time-zone definitions.
  • [BUG] Fixed an issue where a statically configured default route could be overwritten by a default route from DHCP.
  • [BUG] Fixed an issue when processing the “netstream” variant of NetFlow v9.

Endpoint Agent – Version 1.5.1

25 June 2020: 30.2.0

  • [NEW] Added support for Web Tests - These are the first of the L7 synthetic tests to be added. Web tests introduce a handful of new connection metrics like SSL handshake, server wait time, etc – see https://community.sinefa.com/hc/en-us/articles/360050030034 for more information.
  • [IMPROVEMENT] Improved the visualization of Network Paths where the destination node is unreachable – see https://community.sinefa.com/hc/en-us/articles/360044373313 for more information.
  • [IMPROVEMENT] Improved the Add Test form to include configuring L7 (web) synthetics – see https://sinefa.zendesk.com/knowledge/articles/360014728953 for more information.
  • Updated the Tests menu to split Probe tests and Endpoint tests.
  • [BUG] Fixed an issue where the test count for Endpoint tests was always displayed as zero.
  • [BUG] Fixed an issue where some service provider names were incorrectly displayed as “unknown” in the Tests and Endpoint reports.

Probe – Version 30.2.0

  • [NEW] Added support for the new L7 synthetic (web) tests.
  • [BUG] Fixed an issue where config fails to sync correctly, resulting in an offline source.

Endpoint Agent – Version 1.3.0

  • [NEW] Added support for the new L7 synthetic (web) tests.
  • [BUG] Fixed an issue where a sample can be ignored, resulting in a gap in the time-series data on the UI .

5 June 2020: 30.1.0

12 May 2020: 30.0.0

  • [NEW] Monitoring of Shaping Policies. Provides historical reporting on the traffic through shaping policies. This allows users to more easily monitor the effectiveness of their shaping policies. See How to monitor your traffic shaping policies for more details.
  • [NEW] Support for Ixia CloudLens agents. Allows Sinefa probes to be added directly to Ixia CloudLens as a "tool". See How to configure Ixia CloudLens for more details.
  • [NEW] Endpoint Agent - Release Candidate 1. Sinefa’s new digital experience monitoring solution for remote users. Available now for preview. See How to install the Sinefa Endpoint Agent for more details. Contact us for early access
  • [IMPROVEMENT] Added support for teamed management interfaces using LACP on Sinefa probes. This can provide link redundancy for the probe's management connection.
  • [IMPROVEMENT] Added support for SSH key authentication as well as the ability to disable password authentication for Sinefa probes.
  • [BUG] Fixed an issue that may prevent the probe from sending up results for end-to-end tests.

Note: A probe reboot will be required for some new features to work correctly.

16 April 2020: 29.2.1

  • [IMPROVEMENT] Probe software updates can be retrieved using HTTPS or HTTP. HTTPS is now the default for newly manufactured probes. Existing probes can choose either HTTPS or HTTP using the "system.update scheme set <http|https>" CLI command.
  • [IMPROVEMENT] Better handling of incorrect NetFlow timestamps.
  • [IMPROVEMENT] Improve how Network Path Monitoring tests are conducted where the test packets traverse the probe's bridge.

23 March 2020: 29.2.0

  • [NEW] Added support for ERSPAN monitoring. Remote SPAN monitoring sessions using ERSPAN can now be terminated directly on Sinefa probes. See How to setup ERSPAN monitoring for more details.
  • [NEW] Added support for VLAN stack segment filtering. One filter can be used to match complex combinations of VLAN tags. See How to Setup Segments and Aggregates for more details.
  • [IMPROVEMENT] Allow system images to be installed from a local file or from a file on a mounted USB/CDROM drive. See How do I upgrade/downgrade entire Sinefa software images for more details.
  • [BUG] PDF reports are sometimes blank or display an error message on some pages.

Note: A probe reboot will be required for some new features to work correctly.

2 March 2020: 29.1.0

  • [NEW] Added support for ingesting SPAN/mirror port traffic over keyed GRE (multiple GRE tunnels between the same endpoints) and GRETAP (ethernet-over-GRE) tunnels. TX and RX traffic can also be ingested over seperate GRE/GRETAP tunnels.
  • [IMPROVEMENT] Manual shaping links now support multiple policies. Each manually configured link can be associated with a seperate shaping policy.
  • [BUG] On some occasions, network interfaces were not correctly initiated following a reboot.

Note: A probe reboot will be required for some new features to work correctly.

24 February 2020: 29.0.1

  • [IMPROVEMENT] Add predefined list of common SaaS application domains as Network Objects definitions. These can be used as test targets for network path monitoring.
  • [IMPROVEMENT] Partners can now specify a specific Sinefa cloud region when creating new customer accounts.
  • [BUG] Shaping overheads were not applied correctly to all policies, when enabled.
  • [BUG] Speed test results were not shown correctly on the UI after running a test.

5 February 2020: 29.0.0

  • [NEW] Network Path Monitoring. This update adds end-to-end network path monitoring to Sinefa probes. This feature is currently in BETA, please log a support ticket if you wish to have this feature enabled on your account.
  • [NEW] Shaping Overheads. Add support for specifying packet overhead (e.g. due to upstream VPN tunnels) to shaping bridges.
  • [IMPROVEMENT] Layer 7 DPI classification updates.
  • [IMPROVEMENT] Probe auto-update time can be changed (from the CLI).

Note: A probe reboot will be required for some new features to work correctly.

16 January 2020: 28.2.5

  • [NEW] Shaping links can be viewed and manually overridden, if required. This allows users more fine-grained control over bandwidth allocations where a location has multiple shaping links to other locations.
  • [IMPROVEMENT] Added support for some new license tiers and billing plans.
  • [FIX] Network Quality Tests can sometimes stop running after a period of time.
  • [FIX] Some NetFlow records with L7 application IDs were not correctly mapped to Sinefa applications.
  • [FIX] Expired Active Directory username mappings were not always cleaned up and removed.
  • [FIX] The Weekly Summary Report was not delivered to some users.
  • [FIX] The 'Assign new Billing Contact' email contained a broken link.

19 December 2019: 28.2.0

  • [NEW] Added support for AWS and Azure flow logs. Sinefa probes can now be configured to fetch and process flow log records from AWS  S3 or Azure Storage.
  • [NEW] Added support for source tagging. Sources can now be grouped together and reported on by tag.
  • [FIX] Quality alerts now work correctly when used with probe-to-network object tests. 

4 December 2019: 28.1.4 and 28.1.5

  • [IMPROVEMENT] Improve how probes perform software updates. This change improves the reliability of software upgrades, particularly for large releases.
  • [IMPROVEMENT] Improve how probes perform software recovery/rollback. This change speeds up the recovery/rollback process.

Note: This is a 2 part update. Probes will first upgrade to 28.1.4, then at a later time upgrade to 28.1.5 - there is no functional difference between these 2 versions.

20 November 2019: 28.1.3

  • [IMPROVEMENT] Updated how response time metrics and experience scores are calculated to improve efficiency and accuracy.

8 November 2019: 28.1.2

  • [FIX] Sources marked as "Suppress" were incorrectly showing up in reports.

6 November 2019: 28.1.1

  • [FIX] Some custom application definitions were not correctly classifying applications.

31 October 2019: 28.1.0

  • [IMPROVEMENT] Added support for defining custom applications by host IP and port number.
  • [IMPROVEMENT] Performance improvements to the core monitoring engine. Monitoring now consumes less CPU and RAM resources.
  • [IMPROVEMENT] Updated layer 7 classification engine, added more application definitions and improved the detection of some existing applications.
  • [FIX] Some Netflow options templates failed to parse correctly.

21 October 2019: 28.0.2

  • [IMPROVEMENT] Updated layer 7 classification engine, added more application definitions and improved the detection of some existing applications.
  • [IMPROVEMENT] Collect additional details about hosts using the Office 365 family of applications. This will pave the way for future Office 365 usage and performance reports.
  • [FIX] Fixed an issue thats caused the main monitoring engine to restart unexpectedly resulting in a gap in some reports on the UI.

3 October 2019: 28.0.1

  • [IMPROVEMENT] The "Office 365" application defintion has been split up into individual Office 365 applications, e.g. Outlook, SharePoint, etc. The existing Office 365 application has been renamed to "Office 365 Common" and a new "All Office 365" group has been created that includes all of the individual Office 365 applications.
  • [FIX] Fixed an issue where some older probes do not correctly load NIC drivers following a reboot.

1 October 2019: 28.0.0

  • [NEW] Add support for upcoming licensing changes. More flexible licensing options are coming soon, this adds support for these changes.
  • [IMPROVEMENT] The internal processing of flows has been made more efficient and now consumes less CPU and RAM resources.
  • [FIX] Resolved an issue where the UI displayed a 'reboot required' notification when a reboot was not required.
  • [FIX] Resolved an issue where the network driver module for 1Gbps Ethernet NICs sometimes wasn't available early enough in the boot process.

10 September 2019: 27.6.0

  • [NEW] Added the 'Network Time' metric. This metric tracks the amount of time flows are actively observed on the network.
  • [NEW] Added support for ingesting raw packets over GRE tunnels for out-of-path visibility.
  • [IMPROVEMENT] Improved internal handling of Netflow data. This change paves the way for upcoming Azure/AWS Flow Log support.
  • [FIX] PDF reports can now be downloaded/scheduled from the new UI.

29 August 2019: 27.5.0

  • [IMPROVEMENT] Changes to the benchmark application profiles used to calculate the Experience Score for each application.
  • [IMPROVEMENT] Update the Intel NIC driver used in SF150 and SF801 probes.

Note: A probe reboot will be required for some new features to work correctly.

20 August 2019: 27.4.0

  • [NEW] Aggregated shaping. Added the ability to perform shaping over multiple bridges as a single entity.
  • [IMPROVEMENT] Layer 7 DPI classification updates.

7 August 2019: 27.3.0

  • [NEW] Added the ability for probes to automatically download and install BETA updates.
  • [NEW] Added support for configuring advanced shaping options for backhauled WAN and Internet traffic.
  • [IMPROVEMENT] Allow application filtering for virtual bridges.
  • [IMPROVEMENT] Network Utilization reports have an improved drill-down menu. A new slide-out panel shows a preview of the drill-down before applying the filter.
  • [IMPROVEMENT] Report filtering now comes with enhanced auto-complete. Start typing in the filter box and we'll suggest matching filters.
  • Minor fixes and performance improvements.

24 July 2019: 27.2.0

  • [NEW] Added support for AWS cloud-native probes. The new AWS probe image is identical to the images used in our hardware and other virtual probes. It is available now on the AWS Marketplace.
  • [NEW] Added support for AWS VPC traffic mirroring. The new AWS probe can ingest raw packet directly from AWS VPC traffic mirroring sessions.
  • [IMPROVEMENT] Added support for Silicom branded 40G NICs.
  • [IMPROVEMENT] Layer 7 DPI classification updates.

Note: A probe reboot will be required for some new features to work correctly.

8 July 2019: 27.0.0

  • [NEW] Enhanced support for Experience Scoring. Default response time thresholds used to calculate the Experience Score are now populated from crowd-sourced data. There is no need to manually configure response time thresholds for each application. Experience Scores will be calculated automatically for predefined applications.
  • [NEW] Added support for VXLAN interfaces. VXLAN interfaces can be added to the probe using the CLI and once configured, will monitor and report on any packets received on these interfaces. This is particularly useful for encapsulated port mirroring in cloud environments (e.g. receiving packets from Azure vTap).
  • [NEW] Shaping can now be configured in routed deployments. If Sinefa probes are configured to route traffic between their interfaces (as opposed to bridging, which is the default) traffic shaping can now be configured and applied.
  • [IMPROVEMENT] Layer 7 DPI classification updates and improvements including the addition of new video/music streaming applications.
  • [IMPROVEMENT] Added some default Network Objects commonly used for network quality testing endpoints.

3 June 2019: 26.6.0

  • [NEW] Added support for Azure cloud-native probes. The new Azure image is identical to the image used in our hardware and other virtual probes. The new probe image is available on the Azure Marketplace.
  • [NEW] Added initial support for Experience Scoring. Based on application response times, experience scores can be calculated for any application. Thresholds can be set under Settings -> Applications for each application. These thresholds will be automatically populated form crowd sourced data very soon.
  • [IMPROVEMENT] Show current username/IP mappings from AD integration on the UI. This is available under Settings -> Users -> Active Directory Users.
  • [IMPROVEMENT] Layer 7 DPI classification updates.
  • [FIX] Some Alert Actions were not correctly saved.

21 May 2019: 26.5.0

  • [IMPROVEMENT] Probes are now collecting additional performance metrics that will be added to the UI in the coming weeks.
  • [FIX] The Application Utilization chart incorrectly showed an "Other" series when not specifically filtered by a source.
  • [FIX] The 'Probe Offline' alert was still active even when disabled.

15 May 2019: 26.4.0

  • [IMPROVEMENT] Added Sinefa CLI to CentOS/RPM based probe deployments so that common configurations (such as probe registration, which interfaces to monitor, etc) can be completed without running scripts.
  • Minor fixes and performance improvements.

1 May 2019: 26.3.0 

  • [NEW] Add probe tools to the UI (under Settings -> Probes). You can now run speed tests, pings, trace routes and DNS lookups on remote probes directly from the UI.
  • [IMPROVEMENT] Add the ability to create alerts using thresholds based on the new application performance metrics.
  • [IMPROVEMENT] Add an "Ignore WAN traffic" shaping mode that ignores all private/WAN traffic so only Internet traffic is shaped.
  • [IMPROVEMENT] Add an option to enable/disable flow VLAN indexing. The same flows on different VLANs can either be aggregated or treated separately.
  • [FIX] Some scheduled PDF reports were not automatically emailed. 

16 April 2019: 26.2.0

  • [NEW] Add support for replacing the version of firmware stored in the probe's recovery partition (using CLI 'system.recovery' commands). Add support for automatically recovering to the version of firmware stored in the recovery partition while preserving the existing configuration. This will allow rolling back to older versions.
  • [NEW] Add an option to use LDAP rather than LDAPS (e.g. disable SSL) when querying AD servers for group information. Also allow NTLMv2 to be enabled when querying AD servers for user details.
  • [NEW] Add a new Internet shaping mode called 'Backhaul'. This mode differentiates between traffic from remote subnets 'to local subnets' (shaped as WAN) and traffic from remote subnets 'to not local subnets' (shape as INTERNET).
  • [NEW] Add a per interface identification CLI command ('interface. identify [duration] [cancel]'). This command will flash the link lights on the specified interface for the specified amount of time. This can be used to help physically identify the port (only supported for ports on network expansion cards).
  • [IMPROVEMENT] Apply performance optimizations to all 10G NEMs ports (not just the first 4 ports that are present).
  • [IMPROVEMENT] Disable flow to CPU map caching in the 10G NEMs. This was causing a drop in performance on bridges once the number of flows being processed exceeded the cache size (this caching is intended for local processes and is not required for bridging).
  • [FIX] Fix issues with monitoring when updates have been applied since late 2018 without any of the required reboots taking place.
  • [FIX] Fix unbalanced traffic distribution resulting in one CPU core not being utilised for traffic processing.
  • [FIX] After shaping was disabled, live would still show the policies that had originally applied. Policy information is now cleared when shaping is disabled.

4 April 2019: 26.1.3

  • [FIX] Live displaying incorrect shaping rules under some circumstances.
  • [FIX] Stop probes that haven't rebooted since v24.0.0 from generating excessive logs. 

1 April 2019: 26.1.0

  • [NEW] Added 'pre' and 'post' shaping monitoring options. Prior to this update, probes monitored network traffic after shaping has taken effect. It’s now possible to select either pre-shaping (to monitor traffic before shaping), post-shaping (the current default) or both. Note: A probe reboot is required to use this feature.
  • [NEW] Improved the geo-map widget. Reports using the geo-map widget (currently Live and Application Performance) can now zoom further into the map. The map view will automatically switch to Google maps when zoomed in.
  • [NEW] Added source capacity line to Network Utilization reports. Any Network Utilization report filtered by a single source will include a line on the charts indicating the bandwidth capacity of that source.
  • [NEW] Improved the default Live view. Suppressed primary sources are hidden and secondary sources are displayed by default.
  • [NEW] Added probe manage dialog. This new dialog can be used to bulk reboot, upgrade and switch the monitoring mode of one or more probes at a time.
  • [FIX] Shaping policies sometimes reported as 'Unknown' in the Live view.

Note: A probe reboot will be required for some new features to work correctly.

15 March 2019: 26.0.0

  • [NEW] New UI now generally available for all users at https://ui.sinefa.com - the new UI is modern, faster, responsive and has more reports and widgets. All new UI features and functionally moving forward will occur on the new UI, however, the existing UI will still be available for a while. More information about the new UI can be found in this blog post.
  • [NEW] Added 3rd party alert notification actions. Alerts generated by the Sinefa platform can be now be sent to 3rd party services such as Slack, ServiceNow, Zendesk, JIRA, AWS and xMatters.
  • [NEW] Shaping policies can have a 'Name' field for easier identification.
  • [NEW] Improved the probe settings dialog. The probe settings dialog has been redesigned and now shows more information from the probe such as interface/bridge details, CPU usage, memory and uptime.
  • [NEW] Support for additional Intel and Mellanox virtual network interfaces.
  • [FIX] Bridges on virtual probes can have a name independent of the underlying bridged interfaces. Previously bridges needed to be named based on the names of the interfaces been bridged.
  • [FIX] Resolved an issue where probe registration sometimes fails with the error message 'destination unreachable'.

31 January 2019: 25.2.0

  • [IMPROVEMENT][NEW UI ONLY] To be able to specify over-arching bandwidth for bridges has been added as a new feature in the new UI.
  • [FIX] Fragmented packets which were not monitored correctly for protocols such as UDP, ICMP has been fixed to ensure accurate calculation of traffic in and out.
  • [FIX] Resolved an issue where selecting an invoice would download the most recent one.
  • [FIX] Peak throughput calculations are improved to ensure accuracy on the utilization data and graphs.

23 January 2019: 25.1.1

  • [FIX] Some traffic incorrectly classified as Unclassified or SSL.
  • [FIX] Removing or deleting interfaces from bridges or groups not working correctly.
  • [FIX] Changes to probe bypass configuration not applied immediately at run-time.
  • [FIX] Fragmented packets not monitored correctly.
  • [FIX] Live (real-time) results being duplicated in some situations.
  • [FIX] NetFlow monitoring restarts when observing traffic from one source with different ids. 

10 January 2019: 25.0.1

  • [FIX] Links between application https and websites. 

20 December 2018: 25.0.0

  • [IMPROVEMENT] App performance enhancements. 

12 December 2018: 24.0.4 

  • [IMPROVEMENT] Add support for the latest SF950 hardware revision.

4 December 2018: 24.0.2 

  • [FIX] Don't allow an SSL classification to override a port-based application classification
  • [FIX] The SF801 and SF950 probes may not go into bypass mode correctly on shutdown/reboot
  • [FIX] The probe's admin console reports 'Unable to contact controld' when interface or bridge groups exist
  • [FIX] Enabling monitoring on a group containing bridges does not always disable monitoring on those bridges
  • [FIX] Incorrect order of parameters in the 'interface add' running config

26 November 2018: 24.0.1

Product Fixes

  • [FIX] The probe's bridges may drop some non-standard layer 2 frames (e.g. LACP) following a reboot into v24.0.0. This has been resolved in v24.0.1. Customers are encouraged to ensure v24.0.1 is installed prior to performing the required v24 reboot.

21 November 2018: 24.0.0

New product features and improvements
  • [NEW][probe] Added improved FTP & torrent classification support. This specifically helps track traffic like FTP and torrent
  • [NEW][web ui] Introduced support for wildcard matching in application URLs.This will allow the classification of subdomains of websites into a single application
  • [NEW][probe] Added support for monitoring over multiple span ports
  • [NEW][probe] First VLAN tag used to identify flows. This is a customer request fix that vastly improves monitoring and shaping in complex network environments
  • [NEW][probe] CLI support to check if a reboot is required. This will help in support and troubleshooting cases
Product fixes
  • [FIX][probe] Historical reporting now correctly reflects inbound shaped traffic. Previously historical reporting would show inbound traffic before it was shaped, this resulted in some confusion with end users thinking shaping was not working correctly
  • [FIX][probe] Classification fixes for FTPS and HTTPS traffic. Post the 23 release, FTPS and HTTPS were incorrectly coming up as SSL in historical and real-time.
  • [FIX][probe] Resolved issue between Sinefa and classification engine. The issue that was causing services to regularly restart on the probe for some customers
  • [FIX][probe] NQS testing to a public probe now works for multiple customer probes behind a NATed environment

4 November 2018: 23.0.5

[Probe only] No functional changes. This is a version bump to fix an issue upgrading from 22 and older appliances where they couldn't validate the package hash sum.

2 November 2018: 23.0.4

  • Improvement: [Probe] SSL changes for matching web traffic on common name and server name. 
  • Fix: [Probe] SCP traffic coming through as unclassified.

  • Fix: [Probe] FTP coming through as unclassified.

  • Fix [Cloud] System default application list updated to support missing config for common applications: Zoom, Intuit, concur, WordPress, Atlassian, ADP.

  • Fix: [Web UI] not getting probes version updated automaticity.

  • Fix: [Web UI] Downed PDF 100-row limit removed.

27 October 2018: 23.0.3

  • Fix: [Probe] Pending Probe issue resolved. 

26 October 2018: 23.0.2 

  • Fix: [Web UI] Dashboard utilisation spark charts showing incorrect data. 
  • Fix: [Web UI] Settings --> Probe sort order of shaping field not working. 
  • Fix: [Probe] For customer pending status issue in the Live/Real-time screen. 

19 October 2018: 23.0.1 

  • Fix: tiny proxy on probe - resolved issue where websites unavailable via a proxy server
  • Fix: nav probe - potential fix name 'pending' issue in live - note: there may be other root causes to this pending issue
  • Fix: nav cloud - changes to containers to start out of order, this change leads to better container scaling. 

12 October 2018: 23.0.0 

  • NEW: Upgraded DPI engine

  • FIX: [probe] Failed to upgrade packages during update process wizard mode

  • FIX: [probe] Lanner Gen.3 bypassed broken (sf801/sf950)

  • FIX: [controld] Dropping to the shell when trying to log in as admin

  • FIX: probed: Monitoring and shaping not working correctly when traffic is backhauled through the probe with a different VLAN

  • FIX: System upgrade is now done via the service and using async reporting of the results

  • IMP: [probe] Add versioning to the c++ shared libraries - This would then allow is to update one component, and its associated shared libraries, without having to update the entire system

  • FIX: RPM builds fixed

9 October 2018: 22.1.1-r14
  • Added a new Azure public probe in the South Central US region (Dallas, TX).
  • Added the ability for virtual bridges to filter traffic by subnets when VLAN tagged.
  • Improved bypass functionality on SF801 and SF950 hardware.
  • Improved the efficiency of classification of custom applications with large port range definitions.
  • Fixed an issue where quality test paths were not created.
  • Fixed an issue where traffic flowing flow the probe twice was not correctly classified.
  • Fixed an issue where shaping was not applied correctly to ICMP packets.
  • Fixed a Google Maps warning displayed on the Web UI.
     
     
     
14 September 2018: 22.0.0
 
  • Shaping: Per host bandwidth allocation. Create shaping policies that define bandwidth limits for each host/user on the network.
  • Shaping: Add support for finer granularity when allocating bandwidth by percentage. Bandwidths can now be allocated in increments of 0.1%.
  • Shaping: Allow virtual bridges to filter by subnets in addition to VLANs.
  • Shaping: Allow overarching bridge bandwidth to be specified so that virtual bridges can be oversubscribed.
  • Ability to add custom app tags. Create your own groups of applications for use in reporting and shaping.
  • Ability to run tcpdump from the command line, list and transfer packet captures.
  • Improved cloud-init support - OpenStack style config drives can also be used to provide zero-day configuration.

 

2 August 2018: 21.1.2-r1
  • Fixed an issue where SF150 probes sometimes took a long time to apply configuration following a reboot.

 

24 July 2018: 21.1.0-r17
  • Automatically sync probe's time over the Sinefa cloud connection if NTP is unavailable
  • Support for hot-plugging NICs
  • Add an option to completely ignore specific subnets from monitoring

NOTE: A probe reboot is required following this release. The new NIC hot-plugging feature will not work until the probe has been rebooted. A reboot is not necessary otherwise.

 

10 July 2018: 21.0.1-r2
  • Fixed an issue where some accounts reported "No shaping rule" in Live shaping monitoring

 

09 July 2018: 21.0.0-r180
  • Display peak utilisation (in addition to average) on single time-series reports
  • Updated probe's internal configuration management allowing for remote config as well as cloud-based backup/restore in the future
  • Enhanced auto-provisioning of probes, providing:
    • Better for support zero-day configs of VNF deployments
    • Support for templated, mass probe configuration via USB to assist with large-scale deployments
  • Updated L7 application signatures and definitions

 

18 May 2018: 20.0-r164
  • Scheduled (time-based) shaping - enable/disable rules based on time of day and/or day of the week
  • Multiple shaping policy definitions
  • Specify shaping policies per probe, bridge, segment (VLAN group)
  • Updated L7 application signatures and definitions

The video below provides a brief overview of the changes. See our How to setup Traffic Shaping article for information on how to use these new features.

Please note: A probe reboot will be required following the installation of v20.0 before the new functionality included in this release can be used.

 

23 April 2018: 19.1-r2
  • Fixed an issue where live streaming would stop sending new samples from some probes
  • Fixed an issue where some flow samples could be counted twice

 

03 April 2018: 19.0-r162
  • Live now supports Secondary sources where the primary source belongs to a different account
  • Improved internal messaging allowing more flexible and reliable inter-probe, probe to cloud and cloud to probe communications. Features in upcoming releases will benefit from these changes
  • Updated L7 application signatures and definitions

 

13 February 2018: 18.0-r26
  • Live now supports Secondary sources (sources based on segments)
  • Improved sending results to cloud servers (less chance of gaps in reports during maintenance)
  • Improved performance when evaluating segments with thousands of IP addresses or subnet definitions
  • Updated L7 application signatures and definitions

 

 
12 October 2017: 17.04-r103
  • Shaping per Bridge - Bandwidth settings can now now be specified on a per-bridge basis (rather than as a global setting for all bridges on a probe)
  • SNMP - An SNMP agent can now be enabled on the probe for basic health monitoring by 3rd party SNMP tools
  • Netflow (v9) flow records can now be sent to Sinefa probes
  • Test AD Connectivity - there is now an option to test Active Directory connectivity on the UI to quickly verify if AD integration is corking correctly

 

21 August 2017: 17.03-r249
  • Sinefa cloud region now available in Australia. Data stored in-country for Australia customers.  Also available to APAC region
  • Software and cloud support for multiple regions. New regions planned for 2017 & 2018
  • Updated ASN database - Autonomous System Number used for Networks classification
  • App Tags now available on Data Explorer
  • Private Public Probe (PPP) - Perform quality testing to 3rd party probes.  These probes are typically hosted by CSPs and MSPs and provide network quality insights for key locations and network segments across multiple customers. PPPs can be shared between many customers

 

1 June 2017: 17.02-r166
  • All customer facing email communications from the system have been completely redesigned
  • The weekly summary report has also been completely redesigned and includes more insights - a preview of things to come
  • Over 300 new L7 signatures and app definitions - including individual Office 365 apps
  • The Safari browser is now supported. Also, IE and Edge no longer display the 'Unsupported Browser' message
  • Tcpdump is now available for admin users on the probe's shell
  • NTP time sync now operates more reliably
  • Long AD user and group names are now supported

 

12 April 2017: 17.01-r155
  • New Enterprise plan released
  • New Feature: Application Tag (groups) reporting
  • New Feature: Active Directory reporting and shaping - users and group (Enterprise plan)
  • New Feature: Network reporting and shaping - ASN number and Network Name (Enterprise plan)
  • New Feature: Operating Systems / BYOD reporting (Enterprise plan)
  • New accounts now Pause at end of trial - rather than automatically go active
  • Better support for Billing Contact changes

 

16 February 2017: 16.10-r62

  • Fix an issue with the Active Directory group monitoring
  • Fix an issue with the Shaping system alert

 

2 February 2017: 16.10-r61
  • Fix an issue with the Active Directory system alert

 

31 January 2017: 16.10-r60
  • Ability to create custom Application definitions by IP addresses and subnets
 
24 December 2016: 16.10-r55
  • Ability to create segments based on AD group
  • Shaping by AD group - use "user-group:xxxx” in the definition
  • Added option to disable shaping policies instead of deleting
  • Added 100+ new L7 applications including signature updates to existing applications
  • Improvements around external hosts sometimes showing up as internal hosts 
  • Improvements to tracking users using radius
  • Add support to SF950 for a 4x 1G expansion card with Ethernet bypass
  • Removed "network" filter from query box on UI
  • Inviting support provides read-only access
  • Log Probe registrations, subscriptions, deletions in the account change log
  • Click through to app report from network quality overview (app legend)

 

22 December 2016: 16.09-r55
  • Support for Sinefa SF950 platform
  • Subscription Report (available for Partners) - requires user to be Billing Contact or Administrator
  • Improved sign up page
  • Ignore Local to Local - for application visibility and shaping
  • Live data now shows up immediately (no longer need to wait up to 5 mins)
  • Added a network connectivity test to the probe console/ssh menu for troubleshooting during probe setup
  • Virtual NIC improvements while adding and removing NICs
  • Hyper-V para-virtual interfaces are now supported
  • KVM virtio devices now support multi-queue operation when available
  • Billing date for new accounts fixed to 1st of the month
  • Modified the "reboot required" alert to make it more reliable
2 November 2016: 16.08-r4
  • Probe base operating system upgraded
  • Additional public probes added at several global Azure (Microsoft) data centres
2 November 2016: 16.07-r108
  • Interim update to allow upgrading to 16.08. Once installed, the probe will need to be rebooted to upgrade to 16.08
22 August 2016: 16.07-r105
  • Improved boot options
11 August 2016: 16.07-r102
  • Improved classification of Youtube with QUIC protocol 
  • Handle AD usernames with spaces
  • Read Only users can access email report settings
  • Added support for in-app and email onboarding messages
  • Allow CC email address in the User Profile to be added for receiving invoices
  • Shaping - ignore remote endpoints with no local subnets defined
  • Shaping - mark is not applied to connection if classification happens on the first packet (e.g. ICMP traffic)
  • Shaping - better handling of large bandwidth values (or lots of bandwidth values) 
 28 July 2016: 16.07
  • Billing Contact is a new role that can be assigned per account. The Billing Contact is the person that is charged for subscriptions.  Only the current Billing Contacts can assign a new Billing Contact for an account.  The Billing Contact is suitable for centralised billing of multiple accounts.
  • Current Account Owners(no longer used) now have two roles: Administrator & Billing Contact.  These roles can be split between two users.
  • Administrator is a role assigned to users that can administer the account and subscribe new probes. 

21 June 2016: 16.06

  • Improved NIC and IP address probe configuration to support more flexible virtual, NFV, SDN inline and out-of-path deployment options
  • Improved Operating System detection
  • Added 150+ new L7 applications including signature updates to existing applications
  • Added support for 10G expansion cards in the SF801
  • Added support for the new SF150 probe
  • Active Directory support for users logged in with kerberos authentication
  • Fix: VLAN tags are now preserved during fragmentation

28 April 2016: 16.04-r7

  • Improved account switching and searching capabilities
  • Fix: When DHCP was enabled on a bridge with a VLAN ID attached, in some situations, the bridge would drop the interfaces for a short period
  • Fix: During Probe software upgrades, the network interfaces of Sinefa appliances would reset and cause a short outage. In HA environments this would force a switch to a backup network path

5 April 2016: 16.04

  • More efficient sharing of AD usernames between Probes.  Probes which are local to the AD server will share mappings with remote Probes securely and efficiently. 

17 March 2016: 16.03(.1)

  • Integrate better with APIv2


10 March 2016: 16.03

  • Usernames associated with Hosts are available in Live 1 second streaming
  • Tag based user permissions
  • Added 200+ new L7 applications including signature updates to existing applications
  • Billing enhancements including support for single credit card across multiple accounts

See more on What's New


25 February 2016: 16.02(.1)


10 February 2016: 16.02

  • Ability to set DSCP marks in traffic shaping rules
  • Improved Dashboard filtering capabilities
  • Fixed issue where in some situations, bandwidth was not correctly allocated to all remote locations in environments where shaping has been enabled for multiple locations

6 January 2016: 16.01

22 December 2015: 15.12

26 November 2015: 15.11(.1)

9 November 2015: 15.11

  • Report Scheduling 
  • Shaping by Username
  • Smart buffering - Probe buffers stats when disconnected from app
  • SSL Security enhancements
  • Numerous other bug fixes and minor improvements

NOTE: THIS UPDATE REQUIRES A PROBE RESTART BEFORE USERNAME SHAPING WILL WORK

1 October 2015: 15.09

  • TCP Health and Application RTT
  • Ethernet and Disk Alerts
  • Website (URL) Application definitions
  • Default Account Owner notifications
  • Weekly Report - new and improved
  • Restore Factory Defaults from Wizard
  • Fixed - Source Name changes with IP change
  • Fixed - 0.0.0.0 Source issue
  • Numerous other bug fixes and minor improvements

10 August 2015: 15.08

  • Added support for Radius Usernames and IP Address (DHCP) reporting
  • Added 'BLOCK' action to shaping rules
  • Added a badge on the main menu that shows the number of active alerts
  • Added support for the upcoming SF801 platform
  • Fixed NIC negotiation issues on restart when manual speed/duplex is defined
  • Fixed Wizard registration issue of wrongly reporting successful registration
  • Numerous other bug fixes and minor improvements
  • NOTE: THIS UPDATE REQUIRES A PROBE RESTART SINCE A NEW KERNEL IS INSTALLED ONTO THE PROBE

29 June 2015: 15.06

  • Automated Billing supporting online purchasing of subscriptions and probes
  • 100+ new or updated L7 applications
  • Added support for visibility within PPPoE encapsulated traffic

16 April 2015: 15.04

  • Added the ability to segment by VLAN tags and MPLS labels
  • Added AND/OR logic to segmentation definitions to allow for more fine-grained segmentation
  • Added 40+ new L7 applications plus classification updates to many other existing applications

27 February 2015: 15.01(.1)

  • Performance updated to analytics engine to improve UI speed
  • Migrated analytics engine to SSD-based storage tier

4 February 2015: 15.01

  • Added an Operating Systems report to provide greater visibility into the devices and operating systems in use on the network
  • Re-ordered the Utilization menu for improved usability
  • Added 50+ new L7 applications plus classification updates to many other existing applications
  • Numerous bug fixes and other minor improvements

6 January 2015: 14.12

  • Added a weekly summary report that automatically emails a utilization summary report once a week
  • Hover over application names in the utilization report to view a detailed description of that application
  • Redesigned login and signup forms
  • Numerous bug fixes and other minor improvements

4 December 2014: 14.11

  • Added 100+ new L7 applications plus classification updates to many other existing applications
  • Numerous bug fixes and other minor improvements

22 October 2014: 14.10

  • New 'Sinefa Live' feature provides 1 second resolution real time monitoring across your entire deployment
  • Numerous bug fixes and other minor improvements

8 September 2014: 14.09

  • Added support for URL visibility. Drill even deeper into real HTTP traffic by seeing URLs. Ability to see all URLs on the network are now part of the Sinefa's basic visibility offering
  • Added support for secure URL (HTTPS) visibility. Further to URL visibility, we now provide HTTPS/Secure HTTP visibility based on SSL common names
  • Added support for Active Directory(AD) username visibility. A username is in most cases is a real person using a device in the network. We have now made it possible to add username context to all reports
  • Numerous bug fixes and other minor improvements

28 July 2014: 14.07

  • Further improvements to L7 classification, more apps, more tags and faster detection
  • Numerous bug fixes and other minor improvements

17 June 2014: 14.05

  • New L7 classification engine. 5X the number of L7 applications and protocols, 10X improvements in performance, CPU and memory usage
  • Numerous bug fixes and other minor improvements

15 May 2014: 14.04

  • The new Alert Consolidation feature groups multiple alerts into single raise, acknowledge and clear notifications and also performs analysis on the alerts to help quickly narrow down the root cause
  • Added support suppressing alert acknowledgement and clear notifications
  • Numerous bug fixes and other minor improvements

11 Feb 2014: 14.01

  • Added support for Custom Dashboards
  • Added the ability to create quality and capacity alerts on individual links
  • Added SonicWALL IPFIX (Netflow) support

4 Dec 2013: 13.11

  • (5 Nov 2015 UPDATE - SUPPORT FOR RPI DISCONTINUED)Added support for running Sinefa Instances on a Raspberry Pi 
  • Included Flows per Minute (FPM) metrics on the Utilization reports
  • Numerous bug fixes and other minor improvements

31 Oct 2013: 13.10

  • Added support for running Sinefa Instances within Amazon AWS
  • Added Sinefa Instance software to the Amazon AWS Marketplace
  • Improved the Settings pages for easier configuration and management
  • Numerous bug fixes and other minor improvements

10 Oct 2013: 13.09

  • Quality Test Paths allow users to configure Quality and Capacity test between any instance (or group of instances) and any other instance (or group of instances). See this post for more information.
  • Improved Dashboard including tile-based widgets. Custom dashboards and layouts using the new style widgets coming soon
  • Improved Settings | Instances page for easier instance management and tagging
  • Numerous bug fixes and other minor improvements

30 Aug 2013: 13.08

28 Jun 2013: 13.06

  • PDF Reporting - Download and email all reports in PDF format
  • Report Sharing - Share report URLs and PDF reports with friends and colleagues
  • UI Improvements - Better navigation and styling
  • Numerous bug fixes and other minor improvements

23 May 2013: 13.05

22 Apr 2013: 13.04

20 Mar 2013: 13.03(.1)

06 Mar 2013: 13.03

  • Added User Management capabilities
  • Numerous bug fixes and other minor improvements

15 Feb 2013: 13.02

  • Numerous bug fixes and other improvements

08 Feb 2013: 13.02

  • Added Service Level management and reporting
  • Added drill-down capabilities for Applications, Hosts and Sources Utilization Reports
  • Added advanced filtering capabilities to the dashboard and all reports
  • Added Layer 7 support for Layer 7 capable NetFlow and IPFIX sources

02 Jan 2013: 13.01

  • Auto-registration for VMware-based Sinefa Instances (see this blog post for more information)
  • Added in-line monitoring capabilities with Layer 7 detection
  • Added IPFIX as a monitoring source

12 Nov 2012: 12.10(.1)

  • Added ability to view Sinefa Demo on-line demo account (see this blog post for more information)
  • Added Account Configuration

22 Oct 2012: 12.10

  • Added Applications, Hosts and Sources Utilization Reports
  • Added Netflow Source Configuration
  • Added Application Configuration
  • New and Improved Dashboard
  • New and Improved Menu

14 Aug 2012: 12.08

  • Improved performance (page load time, navigation speed) on the Controller
  • Improved communications between Instance and Controller
  • Improved future software update support on the Instance

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