Sinefa List of Features and Capabilities

Below is a list of Sinefa features, functions and capabilities.

Endpoint Monitoring

• Per User Experience Score
• Lite Endpoint software deployment
• Endpoint health and scoring
• Wifi health and scoring
• Local Network health and scoring
• Internet health and scoring
• Application health and scoring
• Network Path Monitoring
• Synthetic Testing
• Service Domain Visualisation

Synthetic Testing

• Endpoint testing
• Cloud agent testing
• Hop by hop network path monitoring
• Application layer 7 synthetic testing
• Internet based testing of services (outside in)

Application Intelligence

• Experience Score
• Total Transaction Time (TTT)
• Server Delay (SD)
• Network Delay (ND)
• Normalized total, network and server delay
• TCP Receive Window (TCP RW)
• Zero Window Packets (ZWP)
• Out of Order Packets (OoOP)
• Repeated Retransmissions (RR)
• Transaction Count (TC)
• User/client count (UC)
• Network time (NT)

Network Intelligence

• Inbound & Outbound measurements
• Throughput by host & application 
• Volume of trafffic - per app and per host
• Packet per second (PPS) - per app and per host
• Max & avg throughput in each direction - per app and per host
• Email delivery of PDF reports (limited to 3 scheduled reports per Source)
• Download Report to PDF format
• Support for sharing/emailing reports by URL and PDF 
• API driven system for easy third party integration
• Support for Span / Mirror port
• Inline or out-of-path Bandwidth Analysis
• Active Directory integration
• Classification by Operating System (OS) and version
• Automated weekly HTML reports

Reporting and Drill Down

• Layer 7 signature and behavioural based application detection
• GeoMap application and network performance metrics  
• Deep Packet Inspection (DPI)
• Reporting and drill down analysis

- by Application
- by Application Group / Category
- by Host
- by URL
- by Username
- by Country
- by Operating System
- by ASN

• Sinefa Live - Realtime visibility down to 1 second resolution
• WAN wide realtime visibility
• Centralised Visibility on a single User Interface with time series charts
• Query based searching for deeper analysis
• Time based reporting and sampling period for last 60min (5 min increments), 24 hours (5 min increments), yesterday (5 min increments), last 7 days (5 min increments), last week (5 min increments), last 14 days (10 min increments), last 30 days (1 hour increments), specific months in history (1 hour increments)
• Customizable Dashboard reports with a variety of display widgets

Customer Portal

• Multi-tenated solution 
• Customer and User account invitations
• Management of all customers within a single management environment
• Data and customer segmentation
• Network intelligence for business customer networks
• Self-help / self-service portal
• Advanced data billing for Service Provider customers

Application Control - Traffic Shaping

• Policy Based QoS for effective link congestion management 
• Application prioritization - with up to eight different priority levels 
• Guaranteed minimum bandwidth support for critical apps
• Support for min & max bandwidth policies which are only applied when the app is present 
• Support for dynamic as well as isolated (lock out) bandwidth policies
• Control both inbound and outbound directed traffic independantly and in unison
• Control by application, hosts, subnet, usernames, application groups and tags
• Support for ignoring, discarding or shaping traffic 
• Apply traffic shaping on specific appliances either inidividual or group, or roll out global policies
• Single sided shaping and Dual sided shaping

Network Quality

• Measure Network Quality Score (NQS)
• Delay/latency, Loss, Availability & Jitter for every Network Quality Test
• Min, Max, Avg host latency/delay, loss, jitter & NQS
• Time Series graphs for all quality statistics
• Support for fully meshed Network Quality Tests
• Geo-map for visualizing probes, tests and their respective quality and status 
• Alerting based on minimum thresholds
• Low footprint measurement technologies for reduced network load - less than 1%

Alerting

• Threshold alerts on Application and Network Intelligence metrics
• Time based alerts from 1min to 24 hours - Detect and alerts on thresholds
• Notification objects supporting emails alerts, SMS, webhooks and third party alerting systems (such as Pagerduty, Service Now and others)
• Simple integration into legacy alerting systems
• Alerting based on minimum thresholds
• Alert Acknowledgements
• Alert consolidation - only receive one alert even though many sites may detect issue
• Enable/Disable email alerts for raise, acknowledge and clear status

Deep Packet Inspection (DPI)

• Extensive catalog of thousands of applications
• Detect apps no matter what port they use - i.e. HTTP, Skype, Bittorrent, anonymous proxy
• Support Peer-to-Peer (P2) Gnutella, Edonkey, Thunder, Winny, Ares, Vuze, KaZaa BTmanager, emule and many more including encrypted protocols
• Support for business apps, video conferencing, VoIP, Citrix and much more
• Video streaming including youtube, gototmeeting, webex, QQ live, MS Lync Music streaming including Pandora, iTunes, Spotify, PPstream and more Enterprise apps - Oracle, MS Exchange, SAP, LotusNotes, GoogleTalk, MPEG/AVI/MP3 files over HTTP, Video/Audio Streaming over HTTP 
• Default and custom Application groups for improved management & App Control
• Support for custom application signatures
• Extra metadata for VoIP (codec), Flash(domain), HTTP(content, file type, URL, method) Citrix (app name and priority), Windows Media(domain), RTP traffic(host)
• See Sinefa’s Application Catalog for more detail

Management

• Centralised Management & reporting with a single User Interface
• Cloud Based management
• Full RESTful, JSON based API driven system for easy third party integration
• Secure HTTP for UI. SSH support for probes
• Event reporting, searching and filtering of events and log entries
• Customer Portal
• Command Line Interface (CLI)
• Multi-tenant, Multi -user, Multi-role based access. Support for inviting users via email 

Deployment options

• Public or private cloud based central management Controller 
• Cloud Probes (AWS, GCP, Azure, IBM and others)
• Virtual Network Function (VNF) Probe for Unified Customer Premise Equipment (uCPE) or SDWAN
• Hardware Probes (Sinefa branded physical appliances)
• Inline, service chained, out of path, span port

See Also

Product and Service Description
Hardware Specifications
Changelog

How-To Articles

• Active Directory Integration (Username Visibility)
• Network Quality Set-up
• How to set-up Traffic Shaping
• Setting up Segments and Aggregates