Below is a list of Sinefa features, functions and capabilities.
Endpoint Monitoring
- Per User Experience Score
- Lite Endpoint software deployment
- Endpoint health and scoring
- Wifi health and scoring
- Local Network health and scoring
- Internet health and scoring
- Application health and scoring
- Network Path Monitoring
- Synthetic Testing
- Service Domain Visualisation
- Agent tagging and grouping
- L7 Synthetic Web Tests
- Endpoint L7 Synthetic Test Metrics for Availability, DNS Lookup, TCP Handshake, SSL Handshake, Waiting, Data Transfer time, Time to First Byte, Total Time, Wire Size, Throughput
Synthetic Testing
- Endpoint testing
- Cloud agent testing
- Hop by hop network path monitoring
- Application layer 7 synthetic testing
- Internet based testing of services (outside in)
Application Intelligence
- Experience Score
- Total Transaction Time (TTT)
- Server Delay (SD)
- Network Delay (ND)
- Normalized total, network and server delay
- TCP Receive Window (TCP RW)
- Zero Window Packets (ZWP)
- Out of Order Packets (OoOP)
- Repeated Retransmissions (RR)
- Transaction Count (TC)
- User/client count (UC)
- Network time (NT)
Network Intelligence
- Inbound & Outbound measurements
- Throughput by host & application
- Volume of trafffic - per app and per host
- Packet per second (PPS) - per app and per host
- Max & avg throughput in each direction - per app and per host
- Email delivery of PDF reports (limited to 3 scheduled reports per Source)
- Download Report to PDF format
- Support for sharing/emailing reports by URL and PDF
- API driven system for easy third party integration
- Support for Span / Mirror port
- Inline or out-of-path Bandwidth Analysis
- Active Directory integration
- Classification by Operating System (OS) and version
- Automated weekly HTML reports
Reporting and Drill Down
- Layer 7 signature and behavioural based application detection
- GeoMap application and network performance metrics
- Deep Packet Inspection (DPI)
- Reporting and drill down analysis
- by Application
- by Application Group / Category
- by Host
- by URL
- by Username
- by Country
- by Operating System
- by ASN
- Sinefa Live - Realtime visibility down to 1 second resolution
- WAN wide realtime visibility
- Centralised Visibility on a single User Interface with time series charts
- Query based searching for deeper analysis
- Time based reporting and sampling period for last 60min (5 min increments), 24 hours (5 min increments), yesterday (5 min increments), last 7 days (5 min increments), last week (5 min increments), last 14 days (10 min increments), last 30 days (1 hour increments), specific months in history (1 hour increments)
- Customizable Dashboard reports with a variety of display widgets
Customer Portal
- Multi-tenated solution
- Customer and User account invitations
- Management of all customers within a single management environment
- Data and customer segmentation
- Network intelligence for business customer networks
- Self-help / self-service portal
- Advanced data billing for Service Provider customers
Application Control - Traffic Shaping
- Policy Based QoS for effective link congestion management
- Application prioritization - with up to eight different priority levels
- Guaranteed minimum bandwidth support for critical apps
- Support for min & max bandwidth policies which are only applied when the app is present
- Support for dynamic as well as isolated (lock out) bandwidth policies
- Control both inbound and outbound directed traffic independantly and in unison
- Control by application, hosts, subnet, usernames, application groups and tags
- Support for ignoring, discarding or shaping traffic
- Apply traffic shaping on specific appliances either inidividual or group, or roll out global policies
- Single sided shaping and Dual sided shaping
Network Quality
- Measure Network Quality Score (NQS)
- Delay/latency, Loss, Availability & Jitter for every Network Quality Test
- Min, Max, Avg host latency/delay, loss, jitter & NQS
- Time Series graphs for all quality statistics
- Support for fully meshed Network Quality Tests
- Geo-map for visualizing probes, tests and their respective quality and status
- Alerting based on minimum thresholds
- Low footprint measurement technologies for reduced network load - less than 1%
Alerting
- Threshold alerts on Application and Network Intelligence metrics
- Time based alerts from 1min to 24 hours - Detect and alerts on thresholds
- Notification objects supporting emails alerts, SMS, webhooks and third party alerting systems (such as Pagerduty, Service Now and others)
- Simple integration into legacy alerting systems
- Alerting based on minimum thresholds
- Alert Acknowledgements
- Alert consolidation - only receive one alert even though many sites may detect issue
- Enable/Disable email alerts for raise, acknowledge and clear status
Deep Packet Inspection (DPI)
- Extensive catalog of thousands of applications
- Detect apps no matter what port they use - i.e. HTTP, Skype, Bittorrent, anonymous proxy
- Support Peer-to-Peer (P2) Gnutella, Edonkey, Thunder, Winny, Ares, Vuze, KaZaa BTmanager, emule and many more including encrypted protocols
- Support for business apps, video conferencing, VoIP, Citrix and much more
- Video streaming including youtube, gototmeeting, webex, QQ live, MS Lync Music streaming including Pandora, iTunes, Spotify, PPstream and more Enterprise apps - Oracle, MS Exchange, SAP, LotusNotes, GoogleTalk, MPEG/AVI/MP3 files over HTTP, Video/Audio Streaming over HTTP
- Default and custom Application groups for improved management & App Control
- Support for custom application signatures
- Extra metadata for VoIP (codec), Flash(domain), HTTP(content, file type, URL, method) Citrix (app name and priority), Windows Media(domain), RTP traffic(host)
- See Sinefa’s Application Catalog for more detail
Management
- Centralised Management & reporting with a single User Interface
- Cloud Based management
- Full RESTful, JSON based API driven system for easy third party integration
- Secure HTTP for UI. SSH support for probes
- Event reporting, searching and filtering of events and log entries
- Customer Portal
- Command Line Interface (CLI)
- Multi-tenant, Multi -user, Multi-role based access. Support for inviting users via email
Deployment options
- Public or private cloud based central management Controller
- Cloud Probes (AWS, GCP, Azure, IBM and others)
- Virtual Network Function (VNF) Probe for Unified Customer Premise Equipment (uCPE) or SDWAN
- Hardware Probes (Sinefa branded physical appliances)
- Inline, service chained, out of path, span port
See Also
Product and Service Description
Hardware Specifications
Changelog
How-To Articles
- Active Directory Integration (Username Visibility)
- Network Quality Set-up
- How to set-up Traffic Shaping
- Setting up Segments and Aggregates
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