What Operating Systems are currently supported?
Windows 10 (64-bit) installed using Windows MSI file.
Will the agent work alongside other agents on my desktop?
Yes, the Sinefa Endpoint Agent will work alongside any other agents you may have installed on endpoints including VPN software, SASE software, endpoint security agents.
Can I do silent installs?
Yes, silent installs using centralized configuration platforms are supported. See link
How do I do a manual install?
Download and run the MSI on a Windows endpoint. Enter the Registration Key when prompted to ensure that the agent connects to your account. See detailed instructions here.
How big is the install file?
The MSI installer file size is under 10MB.
How much compute and storage does the agent use on the endpoint?
The agent and the tests it executes have a very low compute, IO and storage footprint on the endpoint. It will not steal any resources or weigh down the endpoint in any way.
What data is sent to the cloud?
The agent collects performance related data to assess the user experience and the services between the user.
How much data does the agent send to the Sinefa cloud?
Each agent \sends 60KB of data every hour to the cloud.
How does the agent connect to the cloud?
The agent connects directly to the Sinefa cloud using HTTPS. Only a single, outbound HTTPS connection is made between the agent and Sinefa servers.
Does the agent auto-upgrade?
Yes. The auto upgrade can optionally be turned off when doing both manual and silent installs.
Does the agent run in the background?
Yes, the agent runs as a service in the background. Users will not see it running unless they have administrator privileges.
What does the agent actually do?
Firstly, it collects performance data from the endpoint and local network to monitor the digital experience of the user. It then helps visualize how users connect to applications by running active tests to map out the service chain and assess the health of each domain to help you pinpoint issues when user-experience or performance problems occur.
Where do I access the metrics from the Endpoint?
You can access the metrics here: https://ui.sinefa.com/endpoints
Will you be supporting other Operating Systems in the future?
Yes, support for MAC OS and other endpoints is coming soon.
What is Synthetic Testing?
See more details on Sinefa Synthetic Testing